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Discussion topic: Sound problem

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This message was authored by marylu This message was authored by: marylu

Sound problem

I have no sound on my Sky q, not the tv as I have sound on normal tv. Done all the usual things suggested and no luck. There is sound om my mini box upstairs so I brought it down & connected to my tv - no sound! Any ideas? Thank you


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This message was authored by nigea99 This message was authored by: nigea99 Answer

Re: Sound problem

Posted by a Superuser, not a Sky employee. Find out more

hi @marylu 

 

Even though you have sound on normal TV please can I suggest you do a power down restart of your TV (i.e. switch off at mains or unplug)

 

We sometimes find this does cure the problem for some people reporting loss of sound from SKY

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