Netflix

[Chris681]

I am unable to log in to netflix

[oldfella]

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@Chris681 wrote:

I am unable to log in to netflix

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Hi @Chris681 

Exactly what is stopping you?

[Chris681]

It says to unlink Netflix from a past sky account but we have never had one so we don't know why it's doing this and not letting us log in 

[oldfella]

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@Chris681 wrote:

It says to unlink Netflix from a past sky account but we have never had one so we don't know why it's doing this and not letting us log in 

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Hi @Chris681 

Assume you have a new Netflix account in your name?
Have you logged into Sky Netflix previously or has anyone else signed in on your Q box?

It may help if you go through the following link

https://www.sky.com/help/articles/apps-on-sky-q-and-glass-netflix