This discussion topic has been answered Discussion topic: Sound muted for some adverts
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 16 Oct 2023 08:54 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Advocate adverts have no sound whatsoever. I change channel and the volume comes back. No rhyme or reason ?
Best Answers
Message posted on 17 Oct 2023 08:00 AM - last edited: 17 Oct 2023 08:02 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Yes for example there is an advert for a car dealership (Trade Centre UK) that is delibrately silent. I think it makes people look at the TV to see why it's gone silent, instead of looking at their phones during the ads!
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 16 Oct 2023 08:59 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Sound muted for some adverts
@Steven26 Why do you think thats an issue with Sky Broadband(the section you've posted in)?
Message posted on 16 Oct 2023 09:02 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Sound muted for some adverts
Its a sky tv issue not broadband issue. Is there a way to delete and try again ?
Message posted on 16 Oct 2023 09:05 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Sound muted for some adverts
I've moved your post @Steven26
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 16 Oct 2023 09:06 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Sound muted for some adverts
Cheers 👍
Message posted on 16 Oct 2023 09:09 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Sound muted for some adverts
What TV platform are you using?
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 16 Oct 2023 09:17 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Sound muted for some adverts
@Steven26 wrote:Advocate adverts have no sound whatsoever. I change channel and the volume comes back. No rhyme or reason ?
What is the product they are selling?
Is it anything to do with hearing loss?
Is it just ads from one company with no sound?
If you leave it on the station, Are the next ads OK?
ROI sky Q Customer.
If you have questions about Sky, please post on the forums and do not send me private messages about them. I'm only a customer like you.
Message posted on 16 Oct 2023 11:12 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Sound muted for some adverts
I have a sky q box which shows adverts on various channels where the muting is random.
Is it possible that advertising companies mute their adverts randomly for effect ?
Message posted on 17 Oct 2023 08:00 AM - last edited: 17 Oct 2023 08:02 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Yes for example there is an advert for a car dealership (Trade Centre UK) that is delibrately silent. I think it makes people look at the TV to see why it's gone silent, instead of looking at their phones during the ads!
Message posted on 22 Oct 2023 04:15 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Sound muted for some adverts
The same is happening for me. If you leave it the sound comes back on the next advert
Message posted on 22 Oct 2023 09:21 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Sound muted for some adverts
Thanks. For me it sometimes happens for more than 1 advert. I change channel and that sorts the mute out straight away.
Message posted on 23 Oct 2023 08:40 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Sound muted for some adverts
While some adverts like the Trade Centre car adverts are deliberately silent (https://makeitsticky.co.uk/folio/trade-centre-wales-sssshhhh/ ) if you're finding other adverts are affected and the sound returns after changing channel that sounds more like a technical fault of some kind.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page