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Discussion topic: Sound distorted

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This message was authored by Sr144 This message was authored by: Sr144

Sound distorted

I have Sky Q - I'm getting sound distortion on certain channels but not all.


The channels it's doing it on used to be fine, seems to have just started recently. 

I have tried switching off and rebooting but doesn't seem to help.

Anyone else had this and found a solution?

 

Thanks for any help.

 

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This message was authored by oldfella This message was authored by: oldfella

Re: Sound distorted

Posted by a Superuser, not a Sky employee. Find out more

@Sr144 wrote:

I have Sky Q - I'm getting sound distortion on certain channels but not all.

The channels it's doing it on used to be fine, seems to have just started recently. 
I have tried switching off and rebooting but doesn't seem to help.

Anyone else had this and found a solution?

Thanks for any help.


Hi @Sr144 

Have you tried setting the Q box HDMI audio to normal .

Home - Settings - Setup - Audio Visual.

Set HDMI Audio to Normal

Sr144
Topic Author
This message was authored by Sr144 This message was authored by: Sr144

Re: Sound distorted

Hi,

just checked and it's already on normal......

This message was authored by oldfella This message was authored by: oldfella

Re: Sound distorted

Posted by a Superuser, not a Sky employee. Find out more

@Sr144 wrote:

Hi,

just checked and it's already on normal......


Hi @Sr144 

Maybe worth trying Dolby Digital then @Sr144 

Sr144
Topic Author
This message was authored by Sr144 This message was authored by: Sr144

Re: Sound distorted

Seems to be better I think!

Thank you, really appreciate your help. 

 

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