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Discussion topic: Sound comes and goes randomly when changing channels

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This message was authored by: RBail

Sound comes and goes randomly when changing channels

I moved over to a UHD package which was fine for several months, but has developed a problem.

The sound comes and goes randomly when changing channels On live tv, and Netflix. The mini boxes are unaffected. 
when the sound goes after changing channels I can sometimes find a random channel that works and after flitting back and forth the original channel will work. 
 I replaced the HDMI lead with a new up to date one, no change, then I did a reset (where the recordings are not removed) and it was fine for 3 days but it is back the original issue. 
The sound from the box goes to a modern Denon amp and a home cinema set up with a projector. 
I believe it is a faulty Sky Q box, what do you think?

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