05 Mar 2023 04:05 PM
I had all the Harry Potter films in my recording lists but for some reason they have gone. Older films are still there wanted to know why?
05 Mar 2023 04:06 PM
Posted by a Superuser, not a Sky employee. Find out moreCertain items have an expiry date due to licensing terms.
05 Mar 2023 04:07 PM
Posted by a Superuser, not a Sky employee. Find out more
@Mandy+Noble wrote:
I had all the Harry Potter films in my recording lists but for some reason they have gone. Older films are still there wanted to know why?
Hi @Mandy+Noble
Were these Off Air recordings or download from On Demand which may have expired
05 Mar 2023 04:08 PM
Ok thanks for that I'll keep a look for them when they are next showing. They are our go to films. Thanks for answering me. 👍🏼
05 Mar 2023 04:13 PM
Hi they were recorded from Sky Cinema assuming they had an expiry date. It's just they our go to films
05 Mar 2023 04:20 PM
If I choose the option to keep a film does that override any expiry the film might have?
05 Mar 2023 04:22 PM
Posted by a Superuser, not a Sky employee. Find out more
@Mandy+Noble wrote:
If I choose the option to keep a film does that override any expiry the film might have?
Afraid not @Mandy+Noble
05 Mar 2023 04:26 PM
Hi thanks for this I do have DVDs but they so outdated now, it means setting up the DVD player. Never mind will try to catch the films when next showing. Thanks again
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 90 minutes
New Discussion