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Discussion topic: Some recordings from list have gone any ideas why?

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This message was authored by Mandy+Noble This message was authored by: Mandy+Noble

Some recordings from list have gone any ideas why?

I had all the Harry Potter films in my recording lists but for some reason they have gone. Older films are still there wanted to know why?

 

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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Some recordings from list have gone any ideas why?

Posted by a Superuser, not a Sky employee. Find out more

Certain items have an expiry date due to licensing terms.

I am just another Sky customer and my views are my own
This message was authored by oldfella This message was authored by: oldfella

Re: Some recordings from list have gone any ideas why?

Posted by a Superuser, not a Sky employee. Find out more

@Mandy+Noble wrote:

I had all the Harry Potter films in my recording lists but for some reason they have gone. Older films are still there wanted to know why?

 


Hi @Mandy+Noble 

Were these Off Air recordings or download from On Demand which may have expired

Mandy+Noble
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This message was authored by Mandy+Noble This message was authored by: Mandy+Noble

Re: Some recordings from list have gone any ideas why?

Ok thanks for that I'll keep a look for them when they are next showing. They are our go to films. Thanks for answering me. 👍🏼

Mandy+Noble
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This message was authored by Mandy+Noble This message was authored by: Mandy+Noble

Re: Some recordings from list have gone any ideas why?

Hi they were recorded from Sky Cinema assuming they had an expiry date. It's just they our go to films

Mandy+Noble
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This message was authored by Mandy+Noble This message was authored by: Mandy+Noble

Re: Some recordings from list have gone any ideas why?

If I choose the option to keep a film does that override any expiry the film might have?

This message was authored by oldfella This message was authored by: oldfella

Re: Some recordings from list have gone any ideas why?

Posted by a Superuser, not a Sky employee. Find out more

@Mandy+Noble wrote:

If I choose the option to keep a film does that override any expiry the film might have?


Afraid not @Mandy+Noble 

Mandy+Noble
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This message was authored by Mandy+Noble This message was authored by: Mandy+Noble

Re: Some recordings from list have gone any ideas why?

Hi thanks for this I do have DVDs but they so outdated now, it means setting up the DVD player. Never mind will try to catch the films when next showing. Thanks again

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