Skybox not working

[Dutch24]

Power going to box yet it won't configure 

[Annie+UK]

What do you mean by "won't configure"?

[Dutch24]

Got a replacement box followed setup procedure and it won't engage/ configure 

[Annie+UK]

Still none the wiser but for a new box Try performing a New Install

See question Q21 in my Sky Plus F⋅A⋅Q

[Mark39]

---

@Dutch24 wrote:

Got a replacement box followed setup procedure and it won't engage/ configure 

---

Has it got past 'initialising'? What happened next?

[Dutch24]

A notice on the TV says we will be with you within a few minutes the screen goes black then the q starts flashing with a red power light, have left it for hours and tried restarting it, remote will not connect. 

[Annie+UK]

Which Sky System do you have? as it is looking like you've posted in the wrong forum

1. Sky Plus
2. Sky Q (Sky Q Forum)

[Mark39]

---

@Dutch24 wrote:

A notice on the TV says we will be with you within a few minutes the screen goes black then the q starts flashing with a red power light, have left it for hours and tried restarting it, remote will not connect. 

---

I assume you mean the illuminated Q on the front panel.,  which is a Sky Q feature, not Sky+ where you've posted. I'll move your post to the right forum.