09 May 2024 08:47 PM
The light on my sky box is orange and I have internet connection but it won't turn on. Can someone advise. There doesn't appear to be any technical support on the phone any more. They just direct you here. Thanks
09 May 2024 09:40 PM
Posted by a Superuser, not a Sky employee. Find out more
@EBD28 wrote:
The light on my sky box is orange and I have internet connection but it won't turn on. Can someone advise. There doesn't appear to be any technical support on the phone any more. They just direct you here. Thanks
@EBD28 have you tried pressing the orange light as that is a button if the box turns on then you can try resetting your remote
To reset your remote.
Press the buttons 7 & 9 together on the remote until it’s led flashes four times.
Then press 1 & 3 together until the led flashes twice then follow onscreen instructions to repair the remote.
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