@N1ck+D wrote:
Sky Q mini box is on but no picture is showing on TV
HDMI 1 port is showing as connected but no picture is showing on TV
I had to change batteries on SKY remote and now no picture on TV
Hi @N1ck+D
First try rebooting the main Q box and then when this is completely back up and running reboot the mini.
To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)
note: some features may take up to 5 minutes to return.
Reboot the mini as above.
If you cannot switch the mini on with the remote try pressing the Standby button (Amber led) on the front of the mini.
If this brings the mini back on then Try completly resetting your mini Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair.
