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Discussion topic: I have pressed 'OK' still not working,please assist

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This message was authored by: Leeli+H

Message posted on ‎09 May 2023 05:35 PM

I have pressed 'OK' still not working,please assist

16836497129746596695471086489811.jpg

 

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Avatar for Laing1
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This message was authored by: Laing1

Message posted on ‎09 May 2023 05:42 PM - last edited: ‎09 May 2023 05:44 PM

Re: I have pressed 'OK' still not working,please assist

Posted by a Superuser, not a Sky employee. Find out more
@Leeli+H wrote:

16836497129746596695471086489811.jpg

 

@Leeli+H that appears to be a message from your TV and not the Sky box you will need to press the ok button on your TV remote and not the Sky remote 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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This message was authored by: nigea99

Message posted on ‎09 May 2023 06:20 PM

Re: I have pressed 'OK' still not working,please assist

Posted by a Superuser, not a Sky employee. Find out more
@Laing1 wrote:
@Leeli+H wrote:

16836497129746596695471086489811.jpg

 

@Leeli+H that appears to be a message from your TV and not the Sky box you will need to press the ok button on your TV remote and not the Sky remote 

It would also need a connection to a dish with a Universal LNB (not a wideband LNB as used by SKY)

 

You probably just need to skip that step (using your TV remote) 

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