SkyQ Mini Box reboots daily

[WillcoxFamily]

I have 4 Q mini boxes and one of them seems to reboot itself everyday when I switch it in in the morning,  then I have to wait a couple of hours for all of the menus to load which is really frustrating .

The box is connected via ethernet so don't have wifi issues. 

any clues to fixing it would be appreciated but think it may need replacing 

[Lisa-P1987]

Hi there @WillcoxFamily , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

[WillcoxFamily]

I never had the invite, why's it closing?

[WillcoxFamily]

please re-escalte

[MightyQuinn]

Hi @WillcoxFamily   You don't mention the time in the morning. Just checking that it has nothing to do with your Standby settings. https://www.sky.com/help/articles/using-the-standby-settings

[WillcoxFamily]

Why would having it in Eco or active Mode make it do a complete hard reboot,

settings haven't been changed at all  just started to do this recently  and is set in Eco mode