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Discussion topic: Ch 402 not working. All other channels are ok

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This message was authored by JSP This message was authored by: JSP

Ch 402 not working. All other channels are ok

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This channel is currently effected by a problem with your satellite signal.

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Ch 402 not working. All other channels are ok

Posted by a Superuser, not a Sky employee. Find out more

@JSP 
If it displays no satellite signal take a look at the troubleshooting here
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
It may then give you the opportunity to arrange an engineer to check the alignment of your dish. If you’re on a communal dish system in the UK you’ll have to contact your landlord or building management company rather than Sky.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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