Sky weathet app

[mc321]

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@TimmyBGood wrote:

Other weather forecasts are available...

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As are other threads,but this one is about the weather app on the sky q box being broken and people discussing and voicing their issues about that one...

[bunnie]

Let's hope this doesn't end up like Sky Talk  Shield which hasn't worked for months and obviously Sky have absolutely no intention to fix, despite the fact that I pay for it!!! 

[drippping]

It is now 13th January 2025,  3  days since the weather app not working has been reported. This is getting ridiculous  now. We pay for this service within our subscription so basically waisting money. If it goes on much longer I will be making a complaint.  I'm not the only one with the problem and yes there are other ways to check the weather but that is clearly not the point. Very unsatisfied customer at the moment.  Sky tech team need to rectify and fix the problem 😡😡😡

[PandJ2020]

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@drippping wrote:

We pay for this service within our subscription 

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 Do we?  What do the T&C's say about it?  Clause 9.9 might be quite relevant.

[Linda+and+Joe]

Still not working 4 days now have updated software and refreshed apps twice

[Captain+Moron]

Typical Sky with regard the weather app not working .Sky have alway been more interested in making money and not really caring about their customers .I would not be surprised if the weather app never comes back on line .That way Sky can save some money at the customers expense again 

[Captain+Moron]

I see Sky Live chat is all so not working 

Think Sky is falling apart 

[PandJ2020]

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@Linda+and+Joe wrote:

Still not working 4 days now have updated software and refreshed apps twice

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That won't fix it.  It will start working when it starts working.

I suspect it could be a 3rd-party data feed issue.

[Captain+Moron]

Tried  to contact Sky today to find out what is happening .No Sky weather app and no Sky Live Chat .Found it impossible to contact Sky today .Think Sky do not want anyone to contact them today .That tells me every thing I need to know about Sky !!!!!!

SKY SAY NO 

[Daniel0210]

@Captain+Moron 

No need to try to call Sky. Staff have posted on here (post 3) that it's being investigated and that this thread will be updated when there's an update. 

[PandJ2020]

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@Captain+Moron wrote:

Think Sky do not want anyone to contact them today

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I suspect loads of people are clogging up the lines calling them about the weather app.

That's where the community comes into its own...  No need to call them - just keep watching this thread...

[Captain+Moron]

• Why does Sky not release a statement on this 
•  

[Kelsingra · Accepted solution]

Hey all,

I just wanted to confirm that the Tech Team is still actively working on the issue. I'll keep you updated as soon as we have more information.

Thank you for your patience and understanding!

[stephen233]

13/01/2025 have a q box weather app is still not working why is that it's been off for some time 

[Daniel0210]

@stephen233 

See the post immediately above yours.