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Discussion topic: Sky viewing card still not received 6 weeks after SkyQ installation

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This message was authored by RMiles This message was authored by: RMiles

Sky viewing card still not received 6 weeks after SkyQ installation

This is a sorry story. Fully two months after original installation request for new Sky Q, 2 engineer visits and more than 6 calls to Sky 'helpline', my SkyQ system is still unusable. I have chased delivery of the viewing card 3 times with the helpline staff and each time been assured it is going to be 'express delivered'. I have checked in person with the local postal sorting office each time, and the card has not been sent. What am I supposed to do?