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Discussion topic: Sky stuck on loading page

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Henry871
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This message was authored by Henry871 This message was authored by: Henry871

Sky stuck on loading page

‎24 Sep 2024 03:44 PM

My sky q box is stuck on you will be ready to go in a couple of minutes, I have rebooted the box Iv had a replacement box sent out ( sky q box ) and the same problem has happened, I do have an engineer booked in for a weeks time can, has anyone els had this problem and is there a solution??

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stereohaven
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Re: Sky stuck on loading page

‎24 Sep 2024 04:19 PM

Posted by a Superuser, not a Sky employee. Find out more

@Henry871 

 

Can you unplug it for a good 10 minutes then try booting again?

 

Needs to be totally disconnected from the mains.

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LG OLED | Sky Q | EE TV Pro | BT Smart Hub 2 | Apple TV 4K
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Henry871
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Re: Sky stuck on loading page

‎24 Sep 2024 05:26 PM

Hi I have tried this still not working 😭 

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