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Discussion topic: Sky software update

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Nedder
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Sky software update

‎20 Feb 2024 06:29 PM

I came home from work to find a message on my screen saying that a new software update has been downloaded and asking if I want to accept. I have pressed various buttons in order to make 'Accept' happen but nothing happens. 

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oldfella
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Superuser
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Re: Sky software update

‎20 Feb 2024 06:30 PM - last edited: ‎20 Feb 2024 06:31 PM

Posted by a Superuser, not a Sky employee. Find out more
@Nedder wrote:

I came home from work to find a message on my screen saying that a new software update has been downloaded and asking if I want to accept. I have pressed various buttons in order to make 'Accept' happen but nothing happens. 

Hi @Nedder

Suspect that is a message from your TV set and you need to use your TV remote to clear it.

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oldfella
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Superuser
This message was authored by oldfella This message was authored by: oldfella Answer

Re: Sky software update

‎20 Feb 2024 06:30 PM - last edited: ‎20 Feb 2024 06:31 PM

Posted by a Superuser, not a Sky employee. Find out more
@Nedder wrote:

I came home from work to find a message on my screen saying that a new software update has been downloaded and asking if I want to accept. I have pressed various buttons in order to make 'Accept' happen but nothing happens. 

Hi @Nedder

Suspect that is a message from your TV set and you need to use your TV remote to clear it.

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Tracey109
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Re: Sky software update

‎11 Nov 2024 10:41 PM

Hi .

I  can't press agree to let uo date take  place  so how can I do it 

 

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GD1
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Re: Sky software update

‎12 Nov 2024 01:05 AM

Posted by a Superuser, not a Sky employee. Find out more

@Tracey109  You need to use the TV remote not your Sky remote as this is not a Sky Q message but a TV message.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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