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Discussion topic: Sky should not be phoning me!

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This message was authored by Ash1955 This message was authored by: Ash1955

Sky should not be phoning me!

Hello all,

I have it set in Sky iD preferences for them  not to contact me via phone,email or post. Yet over the last week or two they have tried to phone me three times. I have not answered because of this. Do Sky not take any notice of there customer account settings?. Next time I will answer it and give them a piece of my mind! Is there a body I can complain to about this?

_____________________________________________________________________________________________________
Sky Q UHD HDR 1 TB Box
1 x Sky Q Mini Boxes
Virgin broadband wired network
7.2ch Home Theatre AV Receiver | Sony STR-DN1080
Sony BRAVIA 4k Google TV
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This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Sky should not be phoning me!

Posted by a Superuser, not a Sky employee. Find out more

@Ash1955 are you certain that's it's genuinely sky calling and not scammers pretending to be sky 


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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Sky should not be phoning me!

Posted by a Superuser, not a Sky employee. Find out more

@Ash1955 

If you haven't answered how do you know it's Sky?

 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Sky should not be phoning me!

Posted by a Superuser, not a Sky employee. Find out more

@Ash1955 wrote:

Is there a body I can complain to about this?


https://ico.org.uk/make-a-complaint/nuisance-calls-and-messages/spam-texts-and-nuisance-calls/ 

 

Note that this route is only viable if the calls are actually from Sky, or a Sky-affiliate such as Domestic & General pushing Sky Protect.  Criminals, by definition, don't generally take much notice of regulations...

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Ash1955
Topic Author
This message was authored by Ash1955 This message was authored by: Ash1955

Re: Sky should not be phoning me!


@Daniel0210 wrote:

@Ash1955 

If you haven't answered how do you know it's Sky?

 


By the phone number calling. I just did a seach O800 761 3372 😂 That is Sky marketing

_____________________________________________________________________________________________________
Sky Q UHD HDR 1 TB Box
1 x Sky Q Mini Boxes
Virgin broadband wired network
7.2ch Home Theatre AV Receiver | Sony STR-DN1080
Sony BRAVIA 4k Google TV
This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Sky should not be phoning me!

Posted by a Superuser, not a Sky employee. Find out more

@Ash1955 wrote:

@Daniel0210 wrote:

@Ash1955 

If you haven't answered how do you know it's Sky?

 


By the phone number calling. I just did a seach O800 761 3372 😂 That is Sky marketing


Numbers are easily spoofed.

I am just another Sky customer and my views are my own
Ash1955
Topic Author
This message was authored by Ash1955 This message was authored by: Ash1955

Re: Sky should not be phoning me!


@PandJ2020 wrote:

@Ash1955 wrote:

@Daniel0210 wrote:

@Ash1955 

If you haven't answered how do you know it's Sky?

 


By the phone number calling. I just did a seach O800 761 3372 😂 That is Sky marketing


Numbers are easily spoofed.


Wow really LOL.. As I said I will answer it the next time to find out.

_____________________________________________________________________________________________________
Sky Q UHD HDR 1 TB Box
1 x Sky Q Mini Boxes
Virgin broadband wired network
7.2ch Home Theatre AV Receiver | Sony STR-DN1080
Sony BRAVIA 4k Google TV
This message was authored by cuke This message was authored by: cuke

Re: Sky should not be phoning me!


@Ash1955 wrote:

@PandJ2020 wrote:

@Ash1955 wrote:

@Daniel0210 wrote:

@Ash1955 

If you haven't answered how do you know it's Sky?

 


By the phone number calling. I just did a seach O800 761 3372 😂 That is Sky marketing


Numbers are easily spoofed.


Wow really LOL.. As I said I will answer it the next time to find out.


You are better off not answering as, if it is a spoof call, they will then know there is someone at the end of the number they are calling and will probably keep trying again and again but with different numbers.

That's how I understand how automated spoof dialling operates.

Ash1955
Topic Author
This message was authored by Ash1955 This message was authored by: Ash1955

Re: Sky should not be phoning me!


@cuke wrote:

@Ash1955 wrote:

@PandJ2020 wrote:

@Ash1955 wrote:

@Daniel0210 wrote:

@Ash1955 

If you haven't answered how do you know it's Sky?

 


By the phone number calling. I just did a seach O800 761 3372 😂 That is Sky marketing


Numbers are easily spoofed.


Wow really LOL.. As I said I will answer it the next time to find out.


You are better off not answering as, if it is a spoof call, they will then know there is someone at the end of the number they are calling and will probably keep trying again and again but with different numbers.

That's how I understand how automated spoof dialling operates.


I know how it works! I love playing my phone call clip from the film Taken when spammers call 😂

_____________________________________________________________________________________________________
Sky Q UHD HDR 1 TB Box
1 x Sky Q Mini Boxes
Virgin broadband wired network
7.2ch Home Theatre AV Receiver | Sony STR-DN1080
Sony BRAVIA 4k Google TV
This message was authored by MightyQuinn This message was authored by: MightyQuinn

Re: Sky should not be phoning me!

Posted by a Superuser, not a Sky employee. Find out more

@Ash1955 wrote:

@PandJ2020 wrote:

@Ash1955 wrote:

@Daniel0210 wrote:

@Ash1955 

Numbers are easily spoofed.


Wow really LOL.. As I said I will answer it the next time to find out.


Hi @Ash1955  Like you I looked up the number on reverse lookup. The comments are predominately scammers pretending to be from Sky. However you should know immediately if you do answer, if there is a delay between you saying hello and a reply you know it is a scammer using an auto-dialer.

This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Sky should not be phoning me!

Posted by a Superuser, not a Sky employee. Find out more

@MightyQuinn wrote:
However you should know immediately if you do answer, if there is a delay between you saying hello and a reply you know it is a scammer using an auto-dialer.

They are also adapting.  The most recent one I had were even taking notes and repeat calling!

 

I spend a long time stringer these wasters along.  I can't believe they were happy to call me Mr Mickey Mouse for so long!  (Eventually they blacklist the number)

I am just another Sky customer and my views are my own
Ash1955
Topic Author
This message was authored by Ash1955 This message was authored by: Ash1955

Re: Sky should not be phoning me!


@MightyQuinn wrote:

@Ash1955 wrote:

@PandJ2020 wrote:

@Ash1955 wrote:

@Daniel0210 wrote:

@Ash1955 

Numbers are easily spoofed.


Wow really LOL.. As I said I will answer it the next time to find out.


Hi @Ash1955  Like you I looked up the number on reverse lookup. The comments are predominately scammers pretending to be from Sky. However you should know immediately if you do answer, if there is a delay between you saying hello and a reply you know it is a scammer using an auto-dialer.


@MightyQuinn 
Yes I'm fully aware of all of that, old guy here seen it all just about! I sometimes have fun with scammers 😉 . Most of the time I don't answer any number not in my contacts, plus in all my life I have never bought anything on the phone or my doorstep and never will.

_____________________________________________________________________________________________________
Sky Q UHD HDR 1 TB Box
1 x Sky Q Mini Boxes
Virgin broadband wired network
7.2ch Home Theatre AV Receiver | Sony STR-DN1080
Sony BRAVIA 4k Google TV
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