Discussion topic: Sky should not be phoning me!
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Message posted on 12 Aug 2024 08:43 PM
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Sky should not be phoning me!
Hello all,
I have it set in Sky iD preferences for them not to contact me via phone,email or post. Yet over the last week or two they have tried to phone me three times. I have not answered because of this. Do Sky not take any notice of there customer account settings?. Next time I will answer it and give them a piece of my mind! Is there a body I can complain to about this?
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Message posted on 12 Aug 2024 08:46 PM
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Re: Sky should not be phoning me!
@Ash1955 are you certain that's it's genuinely sky calling and not scammers pretending to be sky
Message posted on 12 Aug 2024 08:51 PM
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Re: Sky should not be phoning me!
If you haven't answered how do you know it's Sky?
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 12 Aug 2024 10:51 PM - last edited: 12 Aug 2024 10:52 PM
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Re: Sky should not be phoning me!
@Ash1955 wrote:
Is there a body I can complain to about this?
https://ico.org.uk/make-a-complaint/nuisance-calls-and-messages/spam-texts-and-nuisance-calls/
Note that this route is only viable if the calls are actually from Sky, or a Sky-affiliate such as Domestic & General pushing Sky Protect. Criminals, by definition, don't generally take much notice of regulations...
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 13 Aug 2024 08:01 AM - last edited: 13 Aug 2024 08:02 AM
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Re: Sky should not be phoning me!
@Daniel0210 wrote:If you haven't answered how do you know it's Sky?
By the phone number calling. I just did a seach O800 761 3372 😂 That is Sky marketing
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Message posted on 13 Aug 2024 08:21 AM
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Re: Sky should not be phoning me!
@Ash1955 wrote:
@Daniel0210 wrote:If you haven't answered how do you know it's Sky?
By the phone number calling. I just did a seach O800 761 3372 😂 That is Sky marketing
Numbers are easily spoofed.
Message posted on 14 Aug 2024 08:45 AM - last edited: 14 Aug 2024 08:46 AM
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Re: Sky should not be phoning me!
@PandJ2020 wrote:
@Ash1955 wrote:
@Daniel0210 wrote:If you haven't answered how do you know it's Sky?
By the phone number calling. I just did a seach O800 761 3372 😂 That is Sky marketing
Numbers are easily spoofed.
Wow really LOL.. As I said I will answer it the next time to find out.
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Message posted on 14 Aug 2024 09:42 AM
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Re: Sky should not be phoning me!
@Ash1955 wrote:
@PandJ2020 wrote:
@Ash1955 wrote:
@Daniel0210 wrote:If you haven't answered how do you know it's Sky?
By the phone number calling. I just did a seach O800 761 3372 😂 That is Sky marketing
Numbers are easily spoofed.
Wow really LOL.. As I said I will answer it the next time to find out.
You are better off not answering as, if it is a spoof call, they will then know there is someone at the end of the number they are calling and will probably keep trying again and again but with different numbers.
That's how I understand how automated spoof dialling operates.
Message posted on 14 Aug 2024 10:17 AM - last edited: 14 Aug 2024 10:17 AM
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Re: Sky should not be phoning me!
@cuke wrote:
@Ash1955 wrote:
@PandJ2020 wrote:
@Ash1955 wrote:
@Daniel0210 wrote:If you haven't answered how do you know it's Sky?
By the phone number calling. I just did a seach O800 761 3372 😂 That is Sky marketing
Numbers are easily spoofed.
Wow really LOL.. As I said I will answer it the next time to find out.
You are better off not answering as, if it is a spoof call, they will then know there is someone at the end of the number they are calling and will probably keep trying again and again but with different numbers.
That's how I understand how automated spoof dialling operates.
I know how it works! I love playing my phone call clip from the film Taken when spammers call 😂
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Message posted on 14 Aug 2024 10:22 AM
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Re: Sky should not be phoning me!
@Ash1955 wrote:
@PandJ2020 wrote:
@Ash1955 wrote:
@Daniel0210 wrote:Numbers are easily spoofed.
Wow really LOL.. As I said I will answer it the next time to find out.
Hi @Ash1955 Like you I looked up the number on reverse lookup. The comments are predominately scammers pretending to be from Sky. However you should know immediately if you do answer, if there is a delay between you saying hello and a reply you know it is a scammer using an auto-dialer.
Message posted on 14 Aug 2024 10:27 AM
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Re: Sky should not be phoning me!
@MightyQuinn wrote:
However you should know immediately if you do answer, if there is a delay between you saying hello and a reply you know it is a scammer using an auto-dialer.
They are also adapting. The most recent one I had were even taking notes and repeat calling!
I spend a long time stringer these wasters along. I can't believe they were happy to call me Mr Mickey Mouse for so long! (Eventually they blacklist the number)
Message posted on 14 Aug 2024 10:36 AM - last edited: 14 Aug 2024 10:40 AM
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Re: Sky should not be phoning me!
@MightyQuinn wrote:
@Ash1955 wrote:
@PandJ2020 wrote:
@Ash1955 wrote:
@Daniel0210 wrote:Numbers are easily spoofed.
Wow really LOL.. As I said I will answer it the next time to find out.
Hi @Ash1955 Like you I looked up the number on reverse lookup. The comments are predominately scammers pretending to be from Sky. However you should know immediately if you do answer, if there is a delay between you saying hello and a reply you know it is a scammer using an auto-dialer.
@MightyQuinn
Yes I'm fully aware of all of that, old guy here seen it all just about! I sometimes have fun with scammers 😉 . Most of the time I don't answer any number not in my contacts, plus in all my life I have never bought anything on the phone or my doorstep and never will.
Sky Q UHD HDR 1 TB Box
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Virgin broadband wired network
7.2ch Home Theatre AV Receiver | Sony STR-DN1080
Sony BRAVIA 4k Google TV
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