No commentary on efl cup

[brayshay]

Watching Bradford City v Grimsby on SkySports+ and there is only crowd noise - no commentary. Surely the game should have commentary??

[hohoho111]

Same here. 🤷‍♀️ We are watching the Charlton Athletic v Birmingham game.

[Britv]

Is there supposed to be a commentary on elf cup games (Grimsby v Bradford) as I can only get crowd noise with the streamed picture! Is this going to be the norm?

[SKY1992bf]

All , I've got commentary on the mobile app for Birmingham but not Grimsby (sounds like communication problems as I can hear someone intermittently trying to communicate with efl control )

[Wato]

The guy must have it Mike's plugged in wrong. We can gear him talking to efl but not commentary 

[hohoho111]

Birmingham match has commentary now on tv as well. Although it is about a minute behind the mobile app.

[SanPellegrino]

Same here no commentary for the grimsby game. The crowd noise is also really really quiet and its not just cause its a small crowd! Sort it out Sky / EFL!

[Stantheman418]

Got commentary on Barrow v Port Vale game watching on iPad. It's a bout 5 seconds behind the action though which is annoying! 

[SKY1992bf]

I've now got comms on Grimsby but the line is cracking with interference 

[SanPellegrino]

Yeah got commentary half way through the second half, but the video and audio was pretty bad all night. We're on 1Gb wired connection so definately a Sky problem.

I'm super pleased we get to see a lot more EFL games, but I hope the service improves a lot to sort out jittery audio/video, missing commentary, poor sound from the game as well as adding in features we would expect from Sky like "watch from start", "watch on demand" and preferably "record" too.

[Chloe-W22 · Accepted solution]

Morning all!

I'm really sorry there was an issue with commentary last night, our tech teams are aware and investigating what happened as we speak!

Thanks for using the Community to provide your feedback, if you notice anything else that doesn't look quite right please let us know 💪