SkyQ box connection has been lost

[DoDo1]

Message on TV says "There has been a problem finding your SkyQ box on the internet ". I've selected Settings > Status and all 3 boxes are checked

[KRana7]

I had this too. Tried rebooting but keeps  off

[tillyann00]

Same here, apparently happening  all over the country 🤬

[Mikeaudra]

I'm just happy to know it's not just me. 
as then it's avSky thing 

and seems resolved 

way to much on this weekend to be off air 

[Taylor25]

Lol I know where you are coming from, non stop!

[Invisiblename]

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@63johnw wrote:

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@Coffeeor99 wrote:

My sky Q doesn't work at all, please could someone come round to fix or replace.

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@Ronald+Cross wrote:

Sky q switched off 

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It's on but not connecting with my television 

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Hi @Coffeeor99  have you tried unplugging the box from the mains then plug back in ?

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As this is a Sky-wide issue, this is not the final solution 

[pengedragon]

Any word from Sky they are at least investigating? Clearly a major issue 

[Invisiblename]

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@tillyann00 wrote:

Sky Q box is still not connecting since 9.45 last night, tried to reboot several times this morning but still no connectivity, hope we get refunded!

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Tv is a privilege not a right.  Compensation is VERY unlikely

[Taylor25]

Nothing at all!

[Jasc]

Rebooted several times but not connected. Why have sky not put a message on MySky. Poor customer service.

[Taylor25]

Excuse me but we are paying for this service!

[Kellywh]

Any news has it been fixed do we know? Nothing heard from sky no apology or update as yet!

[peter-marlow+1966]

We are just fellow customers on here like yourself  can you  please  give  more information  about  your issues  so we can see if someone  can. help you

[jb136]

Sky q still not working

[Taylor25]

It is a country wide problem, no one can come round and fix it I'm afraid.