i have to reset my main skt q box every day

[P_Carroll28-08]

I am having the same issue - my TV stays on but the sky box goes off all the lights are on as normal but loose signal until i switch it off at the socket and restart every time 

[Thatryanevans]

I can watch my sky box for ~5-10 minutes before the HDMI signal drops out. Then the box becomes unresponsive to the remote to turn it off or buttons on itself. I then have to hard reset by turning it off to then only get another ~5-10 minutes out of it. 

[thetapeworm]

I appreciate it's already been done to death now but I just wanted to be a "me too" on the big Sky outage of May 2025.

I better be able to download last night's Taskmaster today.

The frustrating thing was the service checker saying "all is fine" yet My Sky was clearly having some work done as this was happening.

After 4 times I went to bed on the basis the box was broken and that I'd need to call in the morning, it's been reassuring to discover I'm not alone 🙂

[Joan43]

Can't access tv progs

[mjstokes85]

I'll add the "me too" in to this thread, happened during the Charlton match twice so gave up and went to bed and started looking online to see it wasn't just me. Had box on for 15 mins so far this morning and it's ok on bbc1 so far.

[Sylvia45]

I can't access mine either

[Catts]

Same for me.... since  9.30 ish last night.

Sit there watching then signal to hdmi gets lost ...no signal. Only remedy is to power down the box and after 10 mins or so ...starts again.

I was wondering if it was some kind of SKY Q AI update .... its like it prevents you watching really bad shows.  consequently we were watching Eurovision semi final🤣

[Blindside6]

Sky not working on main tv but is working every where else. Main tv saying weak or no connection. Have reset tv and Sky Q main box still have the same issue

[rojariggs]

We had the problems last night too

Seems OK so far this toning - and to answer your question - I have downloaded Taskmaster and watching it now...

[DeanCooper]

I have also had this problem, started on the 15th May 2025... tv just went black, then sky wouldnt turn back on unless I turned it off and on again.
then approx 20 mins later it done it again!!

being honest sky help (other than community) it's useless!!! 

[rojariggs]

PS - "Toning" should say "Morning" 😉

[Gorn777]

Had to reset the box 3 times last night and found it not working again this morning so reset again

[hitbox47]

Morning, any news or updates?

My remote is working now , I've done a overnight unplug for the sky q box , I've managed to turn off eco mode (set it to none under settings) , recordings aren't accessible though, keeps saying please wait.

Good luck Mods/ Sky Reps 

[Skolar]

Mine too…… really annoying. Yet to see what happens this morning but not optimistic. What's up?

[Nee-Nee]

I have tried to reset ours but still nothing. It's been off since last night too. Very frustrating.