Sky q switches off

[Fluffypanda]

Mine is the same. We unplugged etc etc but no joy. Just the welcome screen then nothing.

[Connectivity]

You are unable to watch tv at the moment as there is a connectivity problem 

[TINTERN1]

I rebooted twice, message came up no Internet connection but router was fully working,  although WiFi has been also very slow  today 

[mc321]

Just started happening to me today aswell

Watching a recording and the box keeps turning off and freezing and i have to unplug it every time to get it back on again

[RachRich761]

Ours has stopped working  too, sky website saying there is no problem though!! 

[paulsmart100]

i cant even watch normal tv now! got this stupid screen saver popped up now full of pink flowers!!! **bleep**

[Diane103]

Mine has too. The network is connected so it's not a wifi problem. It says "Your Sky Q Mini box has not been connected to your Sky Q box". I've tried to reactivate but keep getting the same. This is the Sky Q box in the bedroom but the main one in the living room isn't coming on either. Is there a problem with Sky?

[Mag1504]

Must be a problem with sky it's not our televisions! 

[Ashlea51]

Exact same here, box is still on but having a brain fart! So annoying... its happened twice in half an hour... if it does it again I'm giving up... won't let me check the service or lig into my sky account either... its driving me insane. 😡

[Sez44]

Twice within 30mins the Sky Q box has come up showing no signal. 

I know this is a nation wide issue as a local face book group as posted they are having the same problem and one was in Stoke when the Facebook page is for Manchester. 

[dee_aber]

Me too. Dunno what's happening... 

[DaveWolf]

Mine has shut off twice in the last thirty minutes for no reason. Phone and wifi both OK. It happened earlier this week and I thought it was needing new batteries for the remote, changed them and it seemed ok afterwards. But tonight it is playing up yet again. Looks like it is not just me so can Sky look into this please..??

[Catfreak]

Ours was same times I think.  Sky Chatbot not working either. 

[Jimsmith88]

Still no picture, cannot access sky tv 

[CWP1]

• Same problem here, have had to reset it twice.