0

Discussion topic: Sky q mini, next to router, wont connect to wifi

Reply
This message was authored by Joshwarisdad This message was authored by: Joshwarisdad

Sky q mini, next to router, wont connect to wifi

My house is a long l shape with my router in the kitchen and my main q box opposite end ofthe l shape with one mini in a bedroom otherside of the wall to the main q box all hard wired with brand new cat 6 cable to the router.

Everything works fine.

New tv in the kitchen with new mini box, 18 inches away from the router.  wont connect via wifi.  everything else connects fine, no issue withi wifi on any other device.

The router was my own tp-link however that broke recently and I'm currently using the standard sky router.  I can take the new mini into the bedroom and it will wps connect to the main q box, move it back to the kitchen location and no internet connection, cant connect to the router.

Any ideas would be appreciated

Reply

All Replies

This message was authored by Laing1 This message was authored by: Laing1

Re: Sky q mini, next to router, wont connect to wifi

Posted by a Superuser, not a Sky employee. Find out more

@Joshwarisdad wrote:

My house is a long l shape with my router in the kitchen and my main q box opposite end ofthe l shape with one mini in a bedroom otherside of the wall to the main q box all hard wired with brand new cat 6 cable to the router.

Everything works fine.

New tv in the kitchen with new mini box, 18 inches away from the router.  wont connect via wifi.  everything else connects fine, no issue withi wifi on any other device.

The router was my own tp-link however that broke recently and I'm currently using the standard sky router.  I can take the new mini into the bedroom and it will wps connect to the main q box, move it back to the kitchen location and no internet connection, cant connect to the router.

Any ideas would be appreciated


@Joshwarisdad What happens when you try to connect it to the Sky router by WPS ?

and have you tried an ethernet cable from the mini to the router 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
Joshwarisdad
Topic Author
This message was authored by Joshwarisdad This message was authored by: Joshwarisdad

Re: Sky q mini, next to router, wont connect to wifi

Ethernet works fine but I can't use ethernet unless I do through a brand new stone worktop which isn't going to happen. 

 

WPS just times out and doesn't connect. I could power line it but it's ridiculous that I'm 3ft from the router and can't connect

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion