Sky q box or mini box if I press the back button to finish and go back to the main menu there is a delay in going back to the main menu is very irritating
Posted by a Superuser, not a Sky employee. Find out more
@Stuart2810711 Try a reboot of the main Sky Q box, then once that’s back up and running do the same with any mini boxes if applicable - ~ Using the remote put your main Sky Q box into standby ~ switch the box off at the plug ~ wait at least 30 seconds and then switch the box back on at the plug ~ follow the on screen instructions ~ when the screen goes blank and the blue Q stops pulsating wait another 30 seconds ~ press the 🏠 button
Allow 5-10 minutes before things hopefully revert back to normal.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️ NOTE: I only provide help on the forum boards and NOT via Direct Messaging ▫️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
