Discussion topic: Sky q mini box not working
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Message posted on 27 Nov 2023 09:14 PM
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Sky q mini box not working
Sky q mini box says please check your subscription entitles you to view this channel this is coming up on all channels.
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Message posted on 27 Nov 2023 10:24 PM
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Re: Sky q mini box not working
@Seankatie wrote:
Sky q mini box says please check your subscription entitles you to view this channel this is coming up on all channels.
Hi @Seankatie
First Check in your main Q box.
Home - Settings - Status.
Make sure that Watch on Mini has a tick.
If it doesn't select watch on mini and then Reactivate on the right.
If it has a tick try rebooting the main q box and then when this is completely back up and running reboot the mini.
To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)
note: some features may take up to 5 minutes to return.
Reboot the mini as above.
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