Sky q mini box connection dropping

[Tagbo]

Sick to death with SKY. 3 weeks getting the broadband restored and now yhe minibox drops connection every minutes. How much worse can this service get. Nobody on the phones and their livechat is down. Diabolical. 

[Laing1]

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@Tagbo wrote:

Sick to death with SKY. 3 weeks getting the broadband restored and now yhe minibox drops connection every minutes. How much worse can this service get. Nobody on the phones and their livechat is down. Diabolical. 

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@Tagbo who is your broadband supplier if its Sky what router do you have black or white ?

[Tagbo]

Hi there,

the white router, brand new.

[Laing1]

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@Tagbo wrote:

Hi there,

the white router, brand new.

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@Tagbo in that case you need to connect your mini boxes to your main Q box if you are using wifi using the WPS button