Sky q issue

[Mark614]

Hi my sky q box does not pause record or play recording and I've tried rebooting and clearing the hard drive the error message is 

there is a problem with your hard disc drive 

[Chodley]

Have escalated. You'll need a new box. Watch out for a blue chat bubble.

[oldfella]

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@Mark614 wrote:

Hi my sky q box does not pause record or play recording and I've tried rebooting and clearing the hard drive the error message is 

there is a problem with your hard disc drive 

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Hi @Mark614 

See following link

https://www.sky.com/help/articles/sky-q-hard-disk-error-messages

if you cannot solve your issue there is an option to order a replacement Q box