Discussion topic: Sky q broke
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Message posted on 03 May 2023 12:06 PM
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Sky q broke
I was meant to return my sky q box but unfortunately I've got no idea where it is. I've searched everywhere for it!
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All Replies
Message posted on 03 May 2023 12:10 PM
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Re: Sky q broke
You're just telling other customers here. If you've been requested to return a Sky Q box and you don't then you'll be charged the non return fee.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 03 May 2023 12:43 PM
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Re: Sky q broke
Non-return fees are described here:
https://www.sky.com/help/articles/charges-for-not-returning-sky-q-equipment
£135 for a 2TB
£115 for a 1TB
£50 for a Mini
Note that if you are expecting a courier swap-out of faulty hardware then that's rather more problematic, as they shouldn't be handing over a new box until they have the previous item in hand.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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