Discussion topic: Sky q broke

This message was authored by: adlawes29 · ‎03 May 2023

I was meant to return my sky q box but unfortunately I've got no idea where it is. I've searched everywhere for it!

This message was authored by: Daniel0210 · ‎03 May 2023

You're just telling other customers here. If you've been requested to return a Sky Q box and you don't then you'll be charged the non return fee.

▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: TimmyBGood · ‎03 May 2023

@adlawes29

Non-return fees are described here:

https://www.sky.com/help/articles/charges-for-not-returning-sky-q-equipment

£135 for a 2TB

£115 for a 1TB

£50 for a Mini

Note that if you are expecting a courier swap-out of faulty hardware then that's rather more problematic, as they shouldn't be handing over a new box until they have the previous item in hand.

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

Discussion topic: Sky q broke

Sky q broke

All Replies

Re: Sky q broke

Re: Sky q broke

Was this discussion not helpful?

Search Sky Community

Start a new discussion