22 Aug 2024 06:24 PM
Hi
i I have sky q and the apps are not working including Netflix. Is there a system issue?
22 Aug 2024 06:47 PM
Posted by a Superuser, not a Sky employee. Find out more
@Mitch17 wrote:
Hi
i I have sky q and the apps are not working including Netflix. Is there a system issue?
@Mitch17 Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions
if that doesn't help
then
you could try refreshing the apps in the engineers menu
To enter the engineers menu do the follow
press the home button then scroll down to setting and hi-light
do not press select/enter but press 001 then select this takes you into the engineers menu
scroll down to apps > refresh
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