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Discussion topic: Sky q apps

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This message was authored by Mitch17 This message was authored by: Mitch17

Sky q apps

Hi

 

i I have sky q and the apps are not working including Netflix. Is there a system issue?

 

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This message was authored by Laing1 This message was authored by: Laing1

Re: Sky q apps

Posted by a Superuser, not a Sky employee. Find out more

@Mitch17 wrote:

Hi

 

i I have sky q and the apps are not working including Netflix. Is there a system issue?

 


@Mitch17 Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

if that doesn't help 

then 

you could try refreshing the apps in the engineers menu

To enter the engineers menu do the follow
press the home button then scroll down to setting and hi-light
do not press select/enter but press 001 then select this takes you into the engineers menu

scroll down to apps > refresh


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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