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Discussion topic: Sky mini box wont play anymore

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This message was authored by dianne+hodgson This message was authored by: dianne+hodgson

Sky mini box wont play anymore

The home page is on but nothing will play

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This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Sky mini box wont play anymore

Posted by a Superuser, not a Sky employee. Find out more

@dianne+hodgson  Is the multi room subscription still active 


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Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
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This message was authored by Laing1 This message was authored by: Laing1

Re: Sky mini box wont play anymore

Posted by a Superuser, not a Sky employee. Find out more

@dianne+hodgson wrote:

The home page is on but nothing will play


@dianne+hodgson Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

then

reboot the mini box


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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