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Discussion topic: Sky not working

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This message was authored by: Scooternbeans

Message posted on ‎19 Mar 2023 11:28 AM

Sky not working

Showing ! No Signal (is it on ?)

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Avatar for PandJ2020
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This message was authored by: PandJ2020

Message posted on ‎19 Mar 2023 11:37 AM

Re: Sky not working

Posted by a Superuser, not a Sky employee. Find out more
@Scooternbeans wrote:

Is it on ?

The satellites are still up there,

 

ensure you've power cycled the box and the TV is set to the right input.

I am just another Sky customer and my views are my own even if you don't like the answers
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Message posted on ‎19 Mar 2023 11:38 AM - last edited: ‎19 Mar 2023 11:39 AM

Re: Sky not working

Posted by a Superuser, not a Sky employee. Find out more

@Scooternbeans Just in case you'e not aware a satellite signal covers the whole of the UK, if it was "off" there would quite literally be 1000's of posts about it.

 

It sounds like the issue is at your end.  Have you rebooted your box?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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Message posted on ‎19 Mar 2023 11:45 AM - last edited: ‎19 Mar 2023 11:51 AM

Re: Sky not working

Posted by a Superuser, not a Sky employee. Find out more
@Scooternbeans wrote:

Showing ! No Signal (is it on ?)

Hi @Scooternbeans 

No Signal is normally a TV message suggesting that the TV is not switched to the correct HDMI input.

If it was a Q box message it would be No satellite signal.

Is the Q box on with green led ?

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