Sky not turning on

[LucyWillicombe7]

It's happened a few times now. The sky won't turn on unless I switch it off by the plug and reset it?

[Laing1]

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@LucyWillicombe7 wrote:
It's happened a few times now. The sky won't turn on unless I switch it off by the plug and reset it?

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@LucyWillicombe7 You could try resetting the settings in the Q boxes hidden menu.
To enter the hidden menu press the home button and scroll down to settings but do not select settings.
With settings highlighted press 0 0 1 then select
Only Carry out the first Reset being Reset Settings as the others will wipe all recordings.
After the reset you will have to re-pair your remote assuming you are using a bluetooth remote by pressing 1 and 3 together on the remote

[LucyWillicombe7]

Thank you. Il give this a try once I'm back home.