Sky mini

[Spraggett77]

Hi

Sky mini box not connecting to main box.

Main box is say - please ensure the correct viewing card is inserted. 

Not had this issue before, box is newly replaced didn't think it had a card

Thanks

[Addie15]

Hi there, @Spraggett77.  I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Greenfingers001]

We are still looking to help you @Spraggett77 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks