11 Dec 2023 01:49 PM
Hi
Sky mini box not connecting to main box.
Main box is say - please ensure the correct viewing card is inserted.
Not had this issue before, box is newly replaced didn't think it had a card
Thanks
12 Dec 2023 08:25 AM
Posted by a Sky employeeHi there, @Spraggett77. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
14 Dec 2023 09:41 AM
Posted by a Sky employeeWe are still looking to help you @Spraggett77 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks
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