Sky mini box not responding to the remote control

[Dean1311]

Sky mini box will not respond to the remote control you can switch on manually but then nothing works just stuck on the menu

[oldfella]

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@Dean1311 wrote:

Sky mini box will not respond to the remote control you can switch on manually but then nothing works just stuck on the menu

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Hi @Dean1311 

With the mini box on with green led try completly resetting your mini Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the mini box and press 1 & 3 together until the remote led flashes and follow onscreen instructions to re- pair.

[Dean1311]

Hi Oldfella. What a star you are all back up and running perfect enjoy your day. 

[Bailey183]

My mini box is not working at all it seem to be on stand by And nothing happens 

[Laing1 · Accepted solution]

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@Bailey183 wrote:

My mini box is not working at all it seem to be on stand by And nothing happens 

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@Bailey183 what happens when you press the stanby button on the mini box the standby button is where you see the amber light.

If it comes on then Try resetting your remote.
Press the buttons 7 & 9 together on the remote until it’s led flashes four times.
Then press 1 & 3 together until the led flashes twice then follow onscreen instructions to repair the remote.