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Discussion topic: Sky keep s making internet crash

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This message was authored by Barryd1378 This message was authored by: Barryd1378

Sky keep s making internet crash

Can somebody reset my sky box online as I am Offshore's and don't have access to telephone to call. Vodaphone have said sky needs resetting as it's making my internet crash 

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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Sky keep s making internet crash

Posted by a Superuser, not a Sky employee. Find out more

We're other customers here...

I am just another Sky customer and my views are my own
This message was authored by Chodley This message was authored by: Chodley

Re: Sky keep s making internet crash

Posted by a Superuser, not a Sky employee. Find out more

Don't know what Vodafone mean by "resetting". There's a "network reset" but I suspect it will end up the same. You could try that. 

 

How is it making it crash? The router locking up or something.?

Barryd1378
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This message was authored by Barryd1378 This message was authored by: Barryd1378

Re: Sky keep s making internet crash

it's basically just 

turning the router off then boosters disconnecting even when I tried to connect with a cable 

This message was authored by Chodley This message was authored by: Chodley

Re: Sky keep s making internet crash

Posted by a Superuser, not a Sky employee. Find out more

The router is spontaneously powering down?

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