This discussion topic has been answered Discussion topic: Sky dish
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Message posted on 01 Nov 2025 06:11 PM
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Hi getting my house wrapped so don't know where to put sky dish?
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Message posted on 01 Nov 2025 08:39 PM - last edited: 01 Nov 2025 10:10 PM
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If you are referring to external insulation, it's your responsibility to take the dish down or employ someone to do so. Sky may be prepared to re-mount it, but typically don't like drilling into cladding (and could choose to make this a chargeable call-out as the dish was voluntarily removed)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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Message posted on 01 Nov 2025 06:17 PM
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Re: Sky dish
@Skydish4 wrote:
Hi getting my house wrapped so don't know where to put sky dish?
Not sure what you mean? Do you have Sky Q or Sky+ and I'll move your post to the correct board.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 01 Nov 2025 06:32 PM
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Re: Sky dish
Sky Q but it's outside the house ?
Message posted on 01 Nov 2025 06:38 PM
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Re: Sky dish
I've moved your post to the Sky Q board.
So, if I understand your post, you're having exterior work done and you need to have the dish removed. Is this correct and how long will the dish be unconnected?
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 01 Nov 2025 08:36 PM - last edited: 01 Nov 2025 08:40 PM
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Re: Sky dish
@Skydish4 wrote:
Hi getting my house wrapped so don't know where to put sky dish?
That's essentially impossible without specialist expertise and equipment. You could choose to employ a local independent installer (at your own expense) to relocate the dish, but note that scaffolding really isn't ideal for mounting, particularly if it's in use for other work and so likely to vibrate or go out of alignment.
Sky themselves won't provide assistance.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 01 Nov 2025 08:39 PM - last edited: 01 Nov 2025 10:10 PM
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If you are referring to external insulation, it's your responsibility to take the dish down or employ someone to do so. Sky may be prepared to re-mount it, but typically don't like drilling into cladding (and could choose to make this a chargeable call-out as the dish was voluntarily removed)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 01 Nov 2025 09:34 PM
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Re: Sky dish
- That's correct about 3 days
Message posted on 01 Nov 2025 09:52 PM
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Re: Sky dish
For that length of time Q might continue to function for on-demand purposes without a satellite signal: obviously live broadcast reception isn't possible if the dish is obscured. Temporary relocation is going to be expensive.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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