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Discussion topic: Sky card problem

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This message was authored by Fazer1000 This message was authored by: Fazer1000

Sky card problem

Sky card will not stay in the bix

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This message was authored by MightyQuinn This message was authored by: MightyQuinn

Re: Sky card problem

Posted by a Superuser, not a Sky employee. Find out more

Hi @Fazer1000   I'm afraid that you will probably need a new box. I would contact Sky.

This message was authored by Laing1 This message was authored by: Laing1

Re: Sky card problem

Posted by a Superuser, not a Sky employee. Find out more

@Fazer1000 wrote:

Sky card will not stay in the bix


@Fazer1000 just to check you are pushing it in to the slot as far as it can go when you do it should click into place 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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