0
Discussion topic: Sky boxes won't keep WiFi connections
Reply
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
This message was authored by: LibertyMaj
Message posted on 21 May 2025 08:32 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Sky boxes won't keep WiFi connections
Hello, I have sky q and sky mini. Nothing wrong with WiFi (not Sky) but both boxes keep loosing Internet connection. Ive done all the resets etc but still not solving issues. Sounds keeps dropping too. Any help ?
Reply
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
This message was authored by: Chodley
Posted by a Superuser, not a Sky employee.
Find out more
Message posted on 22 May 2025 07:36 AM - last edited: 22 May 2025 07:39 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Sky boxes won't keep WiFi connections
Sound likely a different issue
which ISP are you on?
Edit: ah "not sky". Ok so the usual kind of issues. You can try resetting the network etc but ultimately using powerlines or ethernet is likely the only way to completely stabilise it. The boxes need a solid connection between them (separate from the router when it's 3rd party) and 5GHz wifi is fragile combined with the weird mesh technology Q uses, makes it very flakey
Reply
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page