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Discussion topic: Sky box

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Avatar for Chineze
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This message was authored by: Chineze

Message posted on ‎10 Jul 2023 02:33 PM

Sky box

Where do I get the card for my sky box

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Avatar for GD1
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This message was authored by: GD1

Message posted on ‎10 Jul 2023 02:36 PM

Re: Sky box

Posted by a Superuser, not a Sky employee. Find out more

@Chineze  If this is a Sky Q box you should have gotten a card when you ordered Sky Q.

 

Can you confirm where the box came from?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: Daniel0210

Message posted on ‎10 Jul 2023 02:41 PM

Re: Sky box

Posted by a Superuser, not a Sky employee. Find out more

@Chineze 

When you first order Sky Q a viewing card is posted out to you to hopefully arrive before the engineer brings your Sky Q box and sets it up. If it hasn't arrived the engineer should have a spare.

 

If it's a replacement box that you've swapped on the doorstep you should have kept the card from your faulty box.

 

If you've acquired the box elsewhere it's basically stolen property you've bought. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
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