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Discussion topic: Sky tv isn’t working ,says weak or no signal on the screen

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This message was authored by: Rupart

Message posted on ‎10 Jul 2023 02:10 PM

Sky tv isn’t working ,says weak or no signal on the screen

Sky tv isn't working,says weak or no signal on the screen

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Avatar for GD1
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This message was authored by: GD1

Message posted on ‎10 Jul 2023 02:15 PM

Re: Sky tv isn’t working ,says weak or no signal on the screen

Posted by a Superuser, not a Sky employee. Find out more

@Rupart  A Weak or No signal is likely to be the TV message, have you incorrectly selected the TV/Freeview/Aerial input?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: Rupart

Message posted on ‎10 Jul 2023 02:16 PM

Re: Sky tv isn’t working ,says weak or no signal on the screen

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Message posted on ‎10 Jul 2023 02:18 PM

Re: Sky tv isn’t working ,says weak or no signal on the screen

Posted by a Superuser, not a Sky employee. Find out more

@Rupart 
No signal normally comes from your TV, no satellite signal normally refers to your Sky box. Have a look at this link
https://www.sky.com/help/articles/sky-tv-no-satellite-signal
If that doesn’t help you’ll have to contact Sky to arrange an engineer to check your dish alignment. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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This message was authored by: GD1

Message posted on ‎10 Jul 2023 02:19 PM - last edited: ‎10 Jul 2023 02:19 PM

Re: Sky tv isn’t working ,says weak or no signal on the screen

Posted by a Superuser, not a Sky employee. Find out more

@Rupart  That shows a No Satellite signal, which is different terror o what you posted.

 

Have you rebooted your Q box?   Also have you gone through these steps?

 

https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/fixing-live-tv/no-satellite-signal/articl...

 

 

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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