Discussion topic: I need to return my sky box - but I cannot do this until July 19th. Can you make a note of this ?
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Message posted on 10 Jul 2023 02:19 PM
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I need to return my sky box - but I cannot do this until July 19th. Can you make a note of this ?
I would like to ensure I don't get charged in the meantime
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Message posted on 10 Jul 2023 02:23 PM
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Re: I need to return my sky box - but I cannot do this until July 19th. Can you make a note of this
@Broooooce wrote:
I would like to ensure I don't get charged in the meantime
I'm afraid not as you're not talking to Sky via the forum, any staff present won't have any account details.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 10 Jul 2023 02:48 PM
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Re: I need to return my sky box - but I cannot do this until July 19th. Can you make a note of this
@GD1 wrote:
@Broooooce wrote:
I would like to ensure I don't get charged in the meantime
I'm afraid not as you're not talking to Sky via the forum, any staff present won't have any account details.
hi @Broooooce
You also need to be aware that SKY's processes aren't geared up for delaying charges
Their processes for returns, even when done in a speedy fashion, can still have hiccups resulting in charges being made for kit that has not been recorded on ther systems - albeit the charges refunded when the kit does get recorded as received
Message posted on 10 Jul 2023 02:52 PM
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Re: I need to return my sky box - but I cannot do this until July 19th. Can you make a note of this
When you do send the equipment back make sure you keep your proof of posting safe and indefinitely.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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