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Discussion topic: Sky box will not switch on

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This message was authored by Harley1960 This message was authored by: Harley1960

Sky box will not switch on

  • Power is on to TV but box will not switch on
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This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: Sky box will not switch on

Posted by a Sky employee

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

This message was authored by Addie15 This message was authored by: Addie15

Re: Sky box will not switch on

Posted by a Sky employee

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.


 

This message was authored by twilight+princess This message was authored by: twilight+princess

Re: Sky box will not switch on

Posted by a Superuser, not a Sky employee. Find out more

I assume you've checked the obvious that the Sk box is turned on at the power socket & that the on button has been pressed & that the TV is on the correct HDMI channel. Just turning the TV on won't turn the box on.

Virginia.
I don’t work for Sky.
If I have helped then please leave a like.
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