01 Oct 2023 01:09 PM
02 Oct 2023 08:53 AM
Posted by a Sky employeeHi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
04 Oct 2023 08:53 AM
Posted by a Sky employeeUpdate-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.
04 Oct 2023 06:19 PM
Posted by a Superuser, not a Sky employee. Find out moreI assume you've checked the obvious that the Sk box is turned on at the power socket & that the on button has been pressed & that the TV is on the correct HDMI channel. Just turning the TV on won't turn the box on.
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