Sky box not worki

[EmilyB2412]

Sky box is not working . Has been restarted several times but is still not loading. Box is noisy

[oldfella]

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@EmilyB2412 wrote:

Sky box is not working . Has been restarted several times but is still not loading. Box is noisy

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Hi @EmilyB2412 

Work through the following link
https://www.sky.com/help/articles/sky-q-box-wont-turn-on

Ordering a new Q box usually means a doorstep swap.
Don’t forget to keep your viewing card from the failed box if you order a replacement.