Q box won’t progress beyond step 1 of 4 following reboot etc

[Colm4]

Q box won’t progress beyond step 1 of 4 following reboot etc

[oldfella]

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@Colm4 wrote:

Q box won’t progress beyond step 1 of 4 following reboot etc

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Hi @Colm4 

Reset your mini remote by pressing  and holding 7 & 9 together on the remote until it’s led flashes four times. 
This will set it to infrared which will work all Q boxes.   However the remote must be pointed directly at the mini box.

Switch your mini box back on and you then you should be able to get past step 1 of 4.

Once you get the mini working make sure that you are pointing your remote at the mini box and press 1 & 3 together until the remote led flashes and follow onscreen instructions to re- pair.