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Discussion topic: Sky a harddrive problem

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This message was authored by Sianhillard This message was authored by: Sianhillard

Sky a harddrive problem

Sky Q says I got harddrive problem and now my mini box not working 

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This message was authored by Quoman7 This message was authored by: Quoman7

Re: Sky a harddrive problem

Posted by a Superuser, not a Sky employee. Find out more

@Sianhillard wrote:

Sky Q says I got harddrive problem and now my mini box not working 


Hi @Sianhillard Try rebooting your main SKYQ box by turning the power off at the socket for 30 sec then turn back on to reboot?

If the problem persists then you will need to call SKY and talk to an advisor about a replacement SKYQ box.

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I used to have superpowers… But a therapist took them away.
This message was authored by lettice This message was authored by: lettice

Re: Sky a harddrive problem

Posted by a Superuser, not a Sky employee. Find out more

Best bet would be to reset your hard drive on your main Sky Q box.

 

Follow the advice in this Sky help article here;

https://www.sky.com/help/articles/sky-q-hard-disk-error-messages

Then after that has completed, repower your minibox 

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Sky Stream (2 pucks), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
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