25 Jun 2024 08:30 AM
Sky Q says I got harddrive problem and now my mini box not working
25 Jun 2024 08:36 AM
Posted by a Superuser, not a Sky employee. Find out more
@Sianhillard wrote:
Sky Q says I got harddrive problem and now my mini box not working
Hi @Sianhillard Try rebooting your main SKYQ box by turning the power off at the socket for 30 sec then turn back on to reboot?
If the problem persists then you will need to call SKY and talk to an advisor about a replacement SKYQ box.
25 Jun 2024 08:38 AM
Posted by a Superuser, not a Sky employee. Find out moreBest bet would be to reset your hard drive on your main Sky Q box.
Follow the advice in this Sky help article here;
https://www.sky.com/help/articles/sky-q-hard-disk-error-messages
Then after that has completed, repower your minibox
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