Discussion topic: Sky Q software Q330 (63yh6dg) problem!
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Message posted on 03 Nov 2025 07:32 PM
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							Sky Q software Q330 (63yh6dg) problem!
						
					
					
				
			
		
	
			
	
	
	
	
	
This software update seems to have introduced a new glitch within only Sky HD channels that I have never see before.  
All SD channels including BBC, ITV, Channel 4/5 HD do not suffer from this static/ pixels on the first 1 sec form channel change.
The issue seem to be a decoding bug in the software.
Had a Sky Eng and another external Eng come and test my dish and replaced a new LNB and the issues still there.
Sky must should investigate this!
 Sky users  on this forum please check Sky sports specifically channel Sky Tennis , F'ball and cricket and let me know if you see this issue. 
Please note this is intermittent and doesn't happen on every channel change. 
Thanks
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Message posted on 03 Nov 2025 07:42 PM
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							Re: Sky Q software Q330 (63yh6dg) problem!
						
					
					
				
			
		
	
			
	
	
	
	
	
No issues here (same version).
Assuming you've performed a power cycle on the box I suspect it's an issue with your box as opposed to a new bug.
Message posted on 03 Nov 2025 08:01 PM
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							Re: Sky Q software Q330 (63yh6dg) problem!
						
					
					
				
			
		
	
			
	
	
	
	
	
Yes, I power cycled and the Eng used a new box that dialysed the same issue.
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