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Discussion topic: Sky Q over heating losing recordings, not recording rewind inoperative new box ordered.

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Avatar for Brokenboxalso
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This message was authored by: Brokenboxalso

Message posted on ‎28 Jul 2023 09:52 AM

Sky Q over heating losing recordings, not recording rewind inoperative new box ordered.

I have been exchanging messages with a witless AI.  The answer i need is not in script, I need human intervention to check my records and get the new box delivered, I am paying for service I am not getting.

 

@brokenbox

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎28 Jul 2023 09:57 AM

Re: Sky Q over heating losing recordings, not recording rewind inoperative new box ordered.

Posted by a Superuser, not a Sky employee. Find out more

@Brokenboxalso 

The first question we have to ask is where is your Sky box situated? It's designed to be warm but you should always be able to rest the palm of your hand on the top. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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